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• Order Filters

  Order filters are one of the most powerful EasyRoutes features for getting your orders on the move quickly and efficiently. Show or hide orders listed on your Orders Page using a variety of

• How do I filter orders by delivery date on EasyRoutes?

  Pro Tip: Prefer to visualize routes on a calendar? Use the Calendar View toggle in the upper right-hand corner of the Routes Page to display routes configured with a scheduled start time visually on

• Creating and Saving Views

  Saved Views allow users to set Route Options and filter their Orders page using custom criteria, and save these filters & options to plan any future routes that require the same criteria. Saved Views

• How do I filter orders by delivery area?

  EasyRoutes allows you to filter your orders using a number of different order criteria, or by selecting orders automatically using our visual map planning tools. You can even save these filter or

• How do I filter out orders on planned routes? How do I see duplicate orders?

  If you find yourself adding duplicate orders on a route, it means you have a filter or a workflow where you are adding previously planned or fulfilled orders onto a route. Click either link below for

• How do I filter out orders that I don't want to see or use for planning?

  Are there specific orders that you want to hide? Click either link below for further details specific to the EasyRoutes product you're using: EasyRoutes for Shopify EasyRoutes for Web EasyRoutes for

• Route Tags

  Route tags can be applied to categorize routes, improve filtering behaviour when finding specific types of routes, or to split out detailed Analytics reports by specific criteria, depending on your

• Route Views

  Similar to how Saved Views function on the EasyRoutes Orders page, Route Views allow users to apply any combination of filters and pinpoint specific routes, then save these filter combinations to

• Why I am seeing a duplicate order warning on my route?

  It's possible to add an order onto the route that you're on again, and when you do our route assistant will show a warning banner of duplicate orders. The most common scenario is that you're adding

• Routes Page

  Click either link below for further details specific to the EasyRoutes product you're using: EasyRoutes for Shopify EasyRoutes for Web EasyRoutes for Shopify The Routes page can be accessed by

• How do I create recurring routes?

  If you plan deliveries on a consistently recurring schedule - for example, planning every weeknight for delivery the following day, or planning once a week for delivery every Wednesday - follow the

• I cannot find my order in EasyRoutes - troubleshooting steps

  Click either link below for further details specific to the EasyRoutes product you're using: EasyRoutes for Shopify EasyRoutes for Web EasyRoutes for Shopify Do you have an order in your Shopify

• Vehicle Profiles

  EasyRoutes' vehicle profiles allow users to save details about the vehicles used to complete routes, including vehicle types, makes, models, and fuel economy. Once saved, users can assign specific

• Delivering from multiple locations or warehouses

  If you're delivering from multiple store/warehouse locations, review the tips below to automatically tag Shopify orders with their fulfillment location, filter your EasyRoutes Orders page to pinpoint

• Suggest Matching Orders

  EasyRoutes' Suggest Matching Orders feature will look for new orders matching a set of filters and give notice on individual route pages and your EasyRoutes Dashboard. We will automatically add these

• Troubleshooting Steps for Finding an Order on the Orders Page

  Are you not seeing an order that you expect to see when you are filtering for an order? Is there an order in your Shopify admin that is not appearing in EasyRoutes? Review the troubleshooting steps

• How do I archive or delete routes from my route history?

  Click either link below for further details specific to the EasyRoutes product you're using: EasyRoutes for Shopify EasyRoutes for Web EasyRoutes for Shopify By default EasyRoutes will save every

• How can I tell if Shopify orders have refunds, returns or chargebacks?

  Refunds You can view refunds on Shopify orders on the Orders tab. "Refunded" or "Partially Refunded" orders will be reflected in the "Payment status" column on the orders table. You can use the

• How do I see old orders or routes?

  EasyRoutes defaults to displaying orders from the past 60 days, and routes from the past 30 days, but you can quickly change the number of days that we display for both. Older Orders - Steps: Go to

• EasyRoutes Workflows

  Note: EasyRoutes Workflows are currently in early preview. If you run into any issues while interacting with Workflows, or have suggestions for how this feature could better support your delivery

• How do I use Pickeasy with EasyRoutes?

  EasyRoutes is integrated with Pickup Delivery Date - Pickeasy & Shopify Open EasyRoutes for Shopify and your orders are right there, ready to be routed, complete with delivery dates and times

• How can I see which orders have already been assigned to a route?

  On your EasyRoutes for Shopify Orders page there is a column at the far-right of the table titled View Route. Any orders that have already been assigned to a route will have an icon in this column

• How can I make routes read-only?

  By default, all routes - whether unstarted, started, or complete - are fully editable to allow last-minute order or proof of delivery addition, driver changes, route re-optimization, etc. To "lock"

• 📊 Analytics

  Note: Full Analytics access is available on EasyRoutes Premium & Enterprise pricing plans. All other pricing plans are limited to analytics overview data from the past 30 days. This feature is in

• EasyRoutes Automation Tools

  EasyRoutes offers a number of solutions and tools to help automate your route planning workflows. Click the title of any of the features below to learn more about how each can help streamline common

• Certain items are not appearing in my order or stop

  If you have items that you expect to see in your order that are not appearing, review the following possible causes and remedies. Non-shippable items are hidden From your EasyRoutes Settings >

• How do I use Zapiet with EasyRoutes?

  EasyRoutes is integrated with Zapiet ‑ Pickup + Delivery & Shopify Open EasyRoutes for Shopify and your orders are right there, ready to be routed, complete with delivery dates and times collected

• Shopify Local Delivery App - Migration Guide

  Are you moving over from the Shopify Local Delivery app to EasyRoutes? Or are you just looking to learn more about how you can manage your Shopify Local Delivery orders? The Shopify Local Delivery

• How does EasyRoutes work with Shopify Orders (Local Delivery, Local Pickup) and Information from Shopify Apps?

  Switching over from the Shopify Local Delivery app? Read our migration guide. Pro-tip: Learn more about how EasyRoutes works with your Shopify setup here. Plan Routes for Any Shopify Order EasyRoutes

• Importing orders from BigCommerce

  Note: view our Zapier webhooks and import integrations for more ways to connect to your BigCommerce store. Planning optimized delivery routes using BigCommerce orders? Follow the steps below to

• 📖 Address Book

  The address book lets you manage your frequently used custom stops in EasyRoutes. Create address book entries with customer names, addresses, and manual items and you'll be able to easily add them to

• How do I Add/Remove Routes from a Group?

  Plan better by grouping your routes together. When you create multiple routes at once, those routes are automatically added to a group, but you can manually add/remove routes from groups as well. To

• Unrouted Stops

  Sometimes EasyRoutes cannot use an order that you are trying to route. This could be for a number of reasons, such as the stop having a bad address or being inaccessible, or just not fitting into the

• Integrate EasyRoutes Webhooks with Zapier (Advanced)

  Note: The below is an advanced tutorial to connect our webhooks directly to Zapier. Looking to use Zapier to connect with your order data? You can Import stops into EasyRoutes for planning with our

• How can I integrate with EasyRoutes?

  Learn how EasyRoutes for Shopify provides full native integration with your Shopify store and how we work with your orders and apps here. You can integrate with EasyRoutes directly through our Routes

• Supported Delivery Date Apps

  EasyRoutes supports many Shopify apps that provide Delivery Dates: Zapiet ‑ Pickup + Delivery by Zapiet Pickeasy (formerly In Store Pickup Local Delivery) by LogBase Stellar Delivery Date & Pickup -

• Importing orders from Squarespace

  Note: view our Zapier webhooks and import integrations for more ways to connect to your Squarespace account. Planning optimized delivery routes using Squarespace orders? Follow the steps below to

• Using EasyRoutes for In-Store Pickup (e.g. adding photos and signature for Proof of Pickup)

  EasyRoutes can be adapted to manage in-store pickups by leveraging Shopify order tags and automation rules. Follow these steps to ensure a smooth workflow for handling pickup orders efficiently.

• Importing orders from Ecwid by Lightspeed

  Note: view our Zapier webhooks and import integrations for more ways to connect to your Ecwid by Lightspeed account. Planning optimized delivery routes using Ecwid by Lightspeed orders? Follow the

• Importing orders from Wix

  Note: view our Zapier webhooks and import integrations for more ways to connect to your Wix account. Planning optimized delivery routes using Wix orders? Follow the steps below to export your orders

• Importing orders from WooCommerce

  Note: view our Zapier webhooks and import integrations for more ways to connect to your WooCommerce account, including our WooCommerce Zap import template with many common variables pre-filled for

• Order Automation Rules

  ‍Note: Order import automation is currently only available on EasyRoutes for Shopify Premium and Enterprise pricing plans. You can automate common functionality when importing orders into routes by

• Importing orders from Xero

  Note: view our Zapier webhooks and import integrations for more ways to connect to your Xero account. Planning optimized delivery routes using Xero orders or invoices? Follow the steps below to

• Common Zapier Integrations

  Integrating via Zapier actions and triggers unlocks additional, no-code flexibility for users across the EasyRoutes platform - for example, when importing orders, updating existing orders, fulfilling

• 🎉 Getting Started with EasyRoutes

  Click either link below for further details specific to the EasyRoutes product you're using: EasyRoutes for Shopify EasyRoutes for Web EasyRoutes for Shopify Quick Setup Complete these setup steps

• 🛠️ Route Options

  EasyRoutes allows you to specify certain parameters when creating or editing optimized routes. These route options are summarized in the Route Options box to the right of the map when on the Orders

• 🗺️ Delivery Zones

  EasyRoutes' Delivery Zones feature allows route planners to draw custom shapes on the map, and limit routes to only include orders that fall within the boundaries of these shapes. Draw multiple zone

• How does EasyRoutes work with your Shopify setup and third-party apps?

  Want to learn more about integrations? Read our integration guide While EasyRoutes allows you to plan optimized delivery routes, manage your drivers and share delivery updates with your customers all

• How do I create routes?

  Click either link below for further details specific to the EasyRoutes product you're using: EasyRoutes for Shopify EasyRoutes for Web EasyRoutes for Shopify From the EasyRoutes navigation menu,

• Bulk actions

  Many core EasyRoutes features can be further streamlined by performing bulk actions on orders or routes - for example, exporting multiple routes at once, editing driver tasks for multiple stops in a