Why I am seeing a duplicate order warning on my route?

It's possible to add an order onto the route that you're on again, and when you do our route assistant will show a warning banner of duplicate orders. The most common scenario is that you're adding or sending an order that's already routed on the route again using a filter to add a set of orders. If you want to avoid this, we do have a filter ("Not Routed") where you can filter out orders that are already on routes. More about order filters: Order Filters. If this is the issue, then using the "Not Routed" filter will help you avoid adding the duplicates this way.

If the tip above does not resolve your issue, please share some more details and a screenshot of the issue that you're experiencing on a support ticket and we'll be here to assist.

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