How do I filter out orders on planned routes? How do I see duplicate orders?
If you find yourself adding duplicate orders on a route, it means you have a filter or a workflow where you are adding previously planned or fulfilled orders onto a route.
Click either link below for further details specific to the EasyRoutes product you're using:
EasyRoutes for Shopify
Is the same order is being added to multiple routes?
The "Route" filter on the Orders page may help with this:
- You can filter your list of orders using the "Not Routed" option to only display orders that have not been added to other routes:
- You can also use the "View Route" column on the orders table to check whether an order is already associated with a route.
- Consider using a different filter based workflow (e.g. use fulfillment status to confirm what has been delivered, etc.)
- Use our Edit mode to remove duplicate orders if you have already added them on a route. Learn more.
How does EasyRoutes show duplicate orders on a route?
If there are duplicate orders on a route, EasyRoutes will provide a dismissible warning that lets you know which orders these are. We will also let you know which orders are at the same location:
We also display this in the mobile app when drivers view a stop:
EasyRoutes for Web
How does EasyRoutes show duplicate orders on a route?
If there are duplicate orders on a route, EasyRoutes will provide a dismissible warning that lets you know which orders these are. We will also let you know which orders are at the same location:
We also display this in the mobile app when drivers view a stop: