How do I filter out orders on planned routes? How do I see duplicate orders?

If you find yourself adding duplicate orders on a route, it means you have a filter or a workflow where you are adding previously planned or fulfilled orders onto a route.

Click either link below for further details specific to the EasyRoutes product you're using:


EasyRoutes for Shopify

Is the same order is being added to multiple routes?

The "Route" filter on the Orders page may help with this:

  • You can filter your list of orders using the "Not Routed" option to only display orders that have not been added to other routes:


  • You can also use the "View Route" column on the orders table to check whether an order is already associated with a route.

  • Consider using a different filter based workflow (e.g. use fulfillment status to confirm what has been delivered, etc.)
  • Use our Edit mode to remove duplicate orders if you have already added them on a route. Learn more.

How does EasyRoutes show duplicate orders on a route?

If there are duplicate orders on a route, EasyRoutes will provide a dismissible warning that lets you know which orders these are. We will also let you know which orders are at the same location:


We also display this in the mobile app when drivers view a stop:

5c40e61f6c87ae49752d0e20e8e31a9b.png


EasyRoutes for Web

How does EasyRoutes show duplicate orders on a route?

If there are duplicate orders on a route, EasyRoutes will provide a dismissible warning that lets you know which orders these are. We will also let you know which orders are at the same location:


We also display this in the mobile app when drivers view a stop:

5c40e61f6c87ae49752d0e20e8e31a9b.png

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