Troubleshooting
Articles and FAQs about common issues
- Where can I see delivery instructions from a Shopify Local Delivery Order?
- Where can I find my tracking number?
- How do I print Packing Slips?
- Troubleshooting Photo Proof of Delivery - Problems with Adding or Uploading a Photo - Permissions
- (Video) How to Create Routes
- How do I use Local Pick-up orders?
- How do I refresh out-of-date order information?
- How does EasyRoutes work with Shopify Orders (Local Delivery, Local Pickup) and Information from Shopify Apps?
- How do I deliver by myself?
- How does Payment Status work? Can I see which orders need COD or payment collection?
- Rejected Stops
- Troubleshooting Fulfillment
- Troubleshooting Customer Notifications and Tracking Links
- Order Support
- Cannot see Mark as Delivered, Attempted Delivery, Out for Delivery button or other confirmation dialogs on my mobile browser
- How do I uninstall EasyRoutes and cancel my subscription?
- (Video) How to Edit/Review Routes
- How to Install EasyRoutes Local Delivery
- (Video) How to Dispatch / Share Routes
- Troubleshooting Google Maps