How do I see old orders or routes?

EasyRoutes defaults to displaying orders from the past 60 days, and routes from the past 30 days, but you can quickly change the number of days that we display for both.

Older Orders - Steps:

  1. Go to your EasyRoutes Settings > Orders tab, and scroll down to the Additional Options section
  2. Select the number of days to display from the "Show orders from the last:" dropdown

Additional options section of the Orders settings with the Show orders from the last: drop-down, set to 60 days, outlined

  1. (Only for Legacy EasyRoutes for Shopify users): You may need to grant additional permissions if you haven't already done so by requesting them as per below, and then retrying steps 1-2.

Read all orders permission required dialog explaining that Shopify limits apps to 60 days of order data, with a Request button

Shopify permissions page listing what Local Delivery Routes Planner will be able to do, including Edit orders, with the Update app button circled

  1. Save your Settings and reload EasyRoutes.

Older Routes:

Unable to see past or older routes in your Routes page? This is likely due to the default filter that's applied on the Routes page whenever EasyRoutes is reloaded - click the X icon on the Updated last 30 days filter shown below to clear it, and display old/past routes updated longer than 30 days ago:

Routes page with the Updated last 30 days filter, and the X that clears it, outlined above the routes table

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