Roundtrip.ai - Help Center
  • Support Home
  • EasyRoutes
  • EasyRoutes Delivery Driver
  • Supertime
  • TipGenius
  • Changelog
  • Status

Tracking Pages & Notifications

Learn about tracking pages & user notifications

  • Delivery Notifications - Email and SMS
  • Customizable Order Tracking Pages and Links
  • Proof of Delivery (Photos, E-Signature, Notes)
  • Real-Time Driver Location Tracking
  • Where can I find my tracking number?
  • How do I know which notifications were sent? (Notification History)
  • Troubleshooting Customer Notifications and Tracking Links
  • Account Verification, SMS Policy Compliance and Understanding SMS prohibited content
  • What phone number from the order does EasyRoutes use for custom SMS notifications?
  • How do I upload an image to get an image link or URL?
  • How do I create a new tracking link?
  • Can I modify the EasyRoutes tracking number in my Shopify SMS / Text notification message?
  • How does EasyRoutes work with Shopify Inbox, the Shop app, and user account order status updates?
  • Why can't I manually send an SMS to my customer?
  • How do I send the "Ready for Delivery" notification again?
  • How do I hide the price of items in an order?
  • ⭐️ Delivery ratings
  • Resubscribing to order notifications
  • Sending customer notifications via WhatsApp

Categories

  • Getting Started
  • Creating Routes
  • Editing Routes
  • Managing Deliveries
  • Managing Drivers
  • Tracking Pages & Notifications
  • Developers
  • Apps and Integrations
  • Plans & Pricing
  • Troubleshooting
No results found

© Roundtrip.ai 2025. Powered by Help Scout