Tracking & Notifications
Learn about tracking pages & user notifications
- Delivery Notifications - Email and SMS
- Customizable Order Tracking Pages and Links
- Troubleshooting Customer Notifications and Tracking Links
- How do I know which notifications were sent? (Notification History)
- Manually triggering notifications
- ⭐️ Delivery ratings
- How do I upload an image to get an image link or URL?
- How do I create a new tracking link?
- Where can I find my tracking number?
- Can I modify the EasyRoutes tracking number in my Shopify SMS notifications?
- What phone number from the order does EasyRoutes use for custom SMS notifications?
- Why can't I manually send an SMS to my customer?
- How do I send the "Ready for Delivery" notification again?
- How to modify or disable the shipping confirmation notification that says "Your order is on the way"
- Sending customer notifications via WhatsApp
- Resubscribing a customer to order notifications
- Unsubscribing a customer from SMS delivery notifications
- Account Verification, SMS Policy Compliance and Understanding SMS prohibited content