How do I send the "Ready for Delivery" notification again?

Rescheduling a route or sent out a "Ready for Delivery" notification with an estimated date or time that is no longer correct?

The easiest way to do this is to send your stops to a new route to share this notification with updated tracking information. The "Send ready for delivery notifications" button is disabled to prevent duplicate notifications on an existing route.


  1. Go to your route.
  2. Select all your stops.
  3. In the Actions menu that pops up at the bottom of the screen, select "Send to route"
  4. On the Send to Route screen, select the "Send stops and remove from current route and use new tracking links" option
  5. Click on "Send to new route" in the top right corner of the screen.
  6. Update this route with the desired Scheduled date and time.
  7. Send your Ready for Delivery notification again with the corrected date or time information from this new route.
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