Where can I see delivery instructions from a Shopify Local Delivery Order?

Update - April 2024: Support for accessing Delivery Instructions for Local Delivery orders has been included in the latest Shopify API release. EasyRoutes now parses and includes this information alongside any other order notes. In the past, delivery instructions text entered into a local delivery order wasn't accessible by Shopify's API so third-party apps (including ours) could not access this text directly.

Once you create a route with an order that has these delivery instructions, EasyRoutes will now parse and include this information alongside any other order notes on the route's stop information and in the driver app.

Other Alternatives to Local Delivery Instructions

If you add instructions into an Order's notes section, EasyRoutes will show that in the route and for the driver (more on Driver Notes here). It's also possible to collect instructions via order notes in most themes. (e.g. see "Enable cart notes" on Shopify Help Centre).

You can also persist information for a customer using the Customer note feature on Shopify. Be sure to enable your orders or routes to show this data in your Settings.

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