How do I add a note for my drivers?

Are you looking to attach a note to an order for your driver to see? 

Option 1: Use "Notes" in the Order itself.

Also, ensure that you're showing order notes to your driver in your settings under Route Display Options.

Option 2: Add a note in your stop for your driver

To do so, you must be viewing the route you wish to edit.

Click on the Edit button above your list of stops.

A new column containing icons will appears in the list of stops at the far-right. Click on the action icon and then on the pencil icon next to the stop whose address you wish to edit:

Enter in your instructions in the "Stop note" field

Once you have edited the address, click the Save button on the Edit Stop screen.When you have completed all the edits you would like to make to your route, click the Save button to save your changes to the route -- your stop note will now be added.

This information will be shown on the order in Driver View for your driver to see either under Order note, or Stop note.


Are you looking to have your driver add their comments or notes? Your driver can also attach their own notes by using the Proof of Delivery feature.

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