How do I see delivery and customer notes?

EasyRoutes Delivery Driver displays important customer or delivery notes so you can perform your deliveries correctly.

Instructions

EasyRoutes will let you know if more than one order is at the same location. This is visible above your map when viewing a stop:

Customer notes, Order notes, and Stop notes can be found in the Delivery Instructions section below the map when viewing individual stops:

Notes included by a delivery driver as Proof of Delivery will be listed under the Proof of Delivery section further down the page:

If important delivery notes are stored as tags or attributes on your orders, these can be configured to display on any Route pages and within the mobile app for each stop. To view Order tags and Attributes inline for your orders, from your EasyRoutes Settings > General tab, ensure these two checkboxes are enabled from the Route page options section:

Once enabled, Order tags will display immediately below any customer information, and Attributes will display within the Additional Details section for each stop within the mobile app:

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.