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Troubleshooting

Articles and FAQs about common issues

  • Troubleshooting sign in issues
  • Troubleshooting Getting Directions or Navigating to Addresses
  • Troubleshooting push notification permissions
  • How do I check the version of EasyRoutes Delivery Driver?
  • How do I edit my driver profile or change the driver name?
  • How do I sign out of EasyRoutes Delivery Driver?
  • How can I use EasyRoutes Delivery Driver without a connection or with limited connectivity?
  • What app permissions does EasyRoutes Delivery Driver use?
  • Are you seeing "an internal error has occured" or "Firebase App Check token is invalid" on sign-in in the EasyRoutes Delivery Driver app?
  • Troubleshooting display or text related issues
  • Is Your Mobile Device Compatible with EasyRoutes Delivery Driver?
  • How do I update or change my phone number?
  • Troubleshooting issues starting a route
  • Troubleshooting common mobile issues

Categories

  • Getting Started
  • Delivering Routes
  • Troubleshooting
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