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64 articles found
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EasyRoutes Routes API
EasyRoutes API is currently in public preview. During the public preview phase, frameworks may be subject to potential changes. Please see our API Getting Started Guide to enable API access and set
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Troubleshooting sign in issues
EasyRoutes Delivery Driver uses Google's Firebase Authentication for our Android and iOS apps, an industry standard authentication provider used by countless mobile apps and websites. Our SMS
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How do I know which notifications were sent? (Notification History)
You can see a full timeline of what notifications have been sent through EasyRoutes with our Notifications History view. Click either link below for further details specific to the EasyRoutes product
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How do I migrate my EasyRoutes settings to a new store?
If you're adding a new store to your portfolio, or migrating from an existing EasyRoutes installation to a new one - for example, when opening a new branch of your existing business to serve a new
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How do I create a route using the map?
Use EasyRoutes' map selection tools to plan routes visually, directly on the map. These tools can be used in combination to fine-tune selected orders on the map - for example, you can use the polygon
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How does EasyRoutes work with Shopify Subscription orders?
EasyRoutes' compatibility with Subscriptions is dependent on how third party apps represent subscriptions. Apps that generate new orders for each subscription charge: These will be treated as
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Troubleshooting Customer Notifications and Tracking Links
Click either link below for further details specific to the EasyRoutes product you're using: EasyRoutes for Shopify EasyRoutes for Web EasyRoutes for Shopify Shopify Notifications Currently, if you
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Questions about EasyRoutes?
Getting Started Here's our interactive demo, which will give you a quick overview of how key EasyRoutes features work: EasyRoutes for Shopify - Interactive Demo EasyRoutes for Web - Interactive Demo
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Supertime - Getting Started
Getting started with Supertime? Here's a list of our most frequently asked questions. How do I set up Supertime and get started? How do I update my store (e.g. remove Dynamic Checkout and Additional
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📋 How do I export routes/stops?
EasyRoutes makes it easy to export orders, stops, and multiple routes to a .CSV file, or to copy and paste your data into your spreadsheet application of choice (e.g. Microsoft Excel, Google Sheets,
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What platforms does EasyRoutes support?
EasyRoutes for Shopify is directly and seamlessly integrated with the Shopify platform. EasyRoutes for Shopify also supports importing external orders/stops - via CSV files, EasyRoutes' API, or
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🎛️ EasyRoutes Dashboard
Opening EasyRoutes for Shopify or Web will display the EasyRoutes Dashboard, providing quick access to common actions and a summary of your recent EasyRoutes activity. Click either link below for
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Supertime - Troubleshooting
Having trouble with Supertime? Here's a list of our most frequently encountered issues and questions. How do I update my store (e.g. remove Dynamic Checkout and Additional Payment Buttons) for
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Setting up Local Delivery for your store on Shopify
EasyRoutes is designed to work with the most popular apps in the Shopify App Store or Shopify's own Local Delivery settings for providing local delivery options to your customers in your cart and