How do I refresh out-of-date order information?
EasyRoutes syncs order data as the routes when they are fulfilled (via mark as ready) or when you dispatch a route to a driver -- it would have the latest information at that point. Although it's possible to opt out of syncing this information. As well, you make changes directly to an order, sometimes the up-to-date information may not appear in existing routes that have been created. If you need to sync order data more frequently to a route, we do have a way for you to update your route manually.
- Go to your route page
- Click the "Additional actions" (three dots icon) button above your list of stops,
- Select "Update order data".