Priority Stops

‍Note: Priority stops are currently only available on EasyRoutes Premium and Enterprise pricing plans.

When used in combination with certain Route Options that place limits on a route - such as max route duration, max items per route or max stops per route - stops marked as High Priority will be given first consideration for inclusion in a route, better ensuring they're not excluded when route capacities are reached. Alternatively, stops marked as Low Priority will be the first to be excluded from a route once capacities have been reached. Marking stops as priority can also be automated by configuring order import automation rules.

You can set a stop's priority level from the Add Stop or Edit Stop menus, under the Additional options panel - choose from High, Standard (default value), or Low priority:

A stop's Additional options panel with the Stop priority slider, running from Low to High and set to High, outlined

You can also add a High Priority status for a number of stops at once using the checkboxes on any Route page:

Route page with two stops' checkboxes ticked and outlined, and an arrow pointing at the more actions (three dots) menu, open with Set as high priority highlighted

For stops that have already been marked High Priority, use the same workflow to remove priority and reset selected stops to Standard Priority (default value):

Route page with two stops' checkboxes ticked and outlined, and an arrow pointing at the more actions (three dots) menu, open with Remove priority highlighted

Stops marked with a priority status other than the default Standard Priority will display in a manner that's clear to identify them on your Route table, stop list, and map with an outlined stop icon, as well as a unique badge when hovering over them on the route line or map:

Route table where stop 1 has an outlined number icon showing a High priority badge on hover, beside stop 2's standard filled icon

Route table where stop 1 has an outlined number icon showing a Low priority badge on hover, beside stop 2's standard filled icon

Map pop-up for order #1031 with Preparing and High priority badges, above the customer's address, items, weight, price and an Actions button

Map pop-up for order #1031 with Preparing and Low priority badges, above the customer's address, items, weight, price and an Actions button

Route with a low-priority stop placed last, with arrows pointing at its outlined pin (3) on the map and its outlined icon for order #1042 on the route line

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