☕ Driver Breaks
The Driver breaks feature is currently available for Premium and Enterprise plans only.
With driver breaks, you can schedule blocks of time for your drivers to take a break between delivery stops. Driver breaks may be configured for new and existing routes in Route options.
Once your route is created, breaks appear as pause icons on the route line, as well as individual rows on the Route page, where they can be reordered between stops by dragging:
To edit or remove a break, click on the Actions button (three dots icon) on the break's entry in the Route table:
Troubleshooting Steps:
- Issue: I do not see breaks on my route.
- Remedy: Ensure your route options have driver breaks enabled and that route scheduling is also enabled (e.g. a start date and time is set) as well. In order to include driver breaks in a route, Route scheduling must also be enabled for the route, and contain a scheduled start time.
- Issue: I set a break on my route and I do not see the break.
- Remedy: Any driver breaks that fall outside the route's scheduled start or end time will be ignored on route creation. Update your route start time so that the planned driver break falls within the route, or add a manual break to the route.
- Issue: I do not see a break in the driver app even though it’s on the route.
- Remedy: Drivers may need to update to the latest version of the EasyRoutes Delivery Driver App in order to view breaks within their routes. This feature has been generally available for a long time but this is a helpful troubleshooting step. Update to the latest version of the driver app to ensure you can view the routes and try again.
Manually Adding Breaks
Breaks can also be added individually to routes after they've been planned and optimized. When viewing any existing route, click the three dots icon to the right of your currently active Route Options, and select Add break:
A modal will pop up - input the length (in minutes) of the break you'd like to insert, then click Save:
The break will be inserted in the stop table below, between the final stop in a route and the end location. Click and drag the handle (six dots icon) on the left-hand side of the entry to position the break anywhere in the route as desired:
Driver Breaks inserted in this manner do not require that a route has a scheduled start time, and can be added at any time after a route is created (i.e. Driver Breaks do not need to be enabled as a Route Option before creating the route).
If a route is manually re-optimized after a break has been added in this manner, a warning will display that the break will be removed upon re-optimization (but can always be added back again after re-optimizing):
