Route Notes

Route notes can be applied to communicate and store key information that applies to entire routes. Once added, route notes will display prominently both within EasyRoutes for route planner access, as well as within dispatched route summaries for driver reference.

Adding & editing route notes

Route notes can be added from the Routes page, first using the checkboxes to select which route(s) you'd like to apply a note to. From the menu that appears in the upper right-hand corner of the table, click into the More actions menu (three dots icon), and select Add note:

Routes page with three routes' checkboxes ticked and outlined, and the More actions menu (three dots icon) open with Add note outlined

Input desired text to the Edit Route Note dialog that appears. Click the Save button once all desired note contents have been added:

Edit Route Note dialog with an example note for drivers typed in, above the Save button

If a selected route already has a note applied, the Edit Route Note dialog will warn that existing notes will be overwritten by the newly input note text:

Edit Route Note dialog with the warning "This will overwrite existing route notes. Modify existing notes on individual routes." underlined

Route notes can also be added from the All routes view of any Route Group in the same manner:

Route group's All routes view with three routes' checkboxes ticked and outlined, and the three dots menu open with Edit route notes outlined

When viewing an individual route, notes can be added by accessing the Edit menu directly below the map, and selecting Route note:

Route page with the Edit menu below the map outlined and open, and an arrow pointing at Route note

Note: Editing of existing route notes is currently only supported when accessing and editing a note from an individual route's page (i.e. editing notes individually or in bulk from the Routes page or Route Groups will overwrite existing notes).

Viewing route notes

When viewing an individual route page, route notes will display within the Route Options panel, directly below the map:

Route page with the Route note outlined directly below the map, under Route start and Route end

From the All routes view of any Route Group, routes with a note applied will display with a corresponding note icon - hover over this icon to see the note's contents:

Route group's All routes view with the cursor on a route's note icon, showing the note's text in a tooltip

Route notes display in the same manner from the Routes page:

Routes page with the cursor on a route's note icon, showing the note's text in a tooltip

Drivers can also access route notes (along with route tags, if applicable) within the Delivery Driver mobile app (version 1.0.62 or above required), at the top of any route's summary page:

Driver app route summary with an arrow pointing at the route note shown in a blue box at the top, below the route tag and scheduled time

When printing routes, applicable route notes can also be included in the List of stops printout section:

Print Preview with the Route note checkbox ticked and outlined under List of stops, and the route note outlined at the top of the printout

Route Notes

Adding & editing route notes

Viewing route notes

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