🏁 Start/End Locations

EasyRoutes' "Start/End Locations" Route Option lets you select the starting and ending location for your routes. Start/end locations also support photo proof of delivery upload for additional verification of any tasks/items requiring completion before a route can begin or end.

Default options in each dropdown for selecting start or end locations are based on addresses you've configured in your organization's account; or, if using EasyRoutes for Shopify, from your Shopify Settings > Locations tab. This Route Option is enabled at all times:

Start/end locations route option with Start and End drop-downs (End set to Loop back to start) and a pencil icon for editing locations

Pro Tip: Once a route is created with a particular set of route options, this set will be used as the default for future routes until any changes are made, and another route is created with a new default set of route options. If there are particular route options you'd like applied to this default set, we recommend enabling and configuring all required route options, then creating a route. The set of route options enabled for that route will be the default set for new routes going forward.

Start Location:

By default, the Start location will use the location set when creating your organization's account; or, if using EasyRoutes for Shopify, the address set as Default in your Shopify Settings > Locations tab. All route ETAs will be generated based on this location. Click the dropdown to select another location, or add a custom location using the Edit start location... option:

Start/end locations section with the Start drop-down open, listing saved locations and Edit start location... at the bottom

After clicking Edit start location..., you can select:

A location you've previously input from the "Previously used" dropdown
Another location configured in your Shopify Settings from the "Shop location" dropdown
A new address input using the address fields below - start typing into the Address field to receive suggestions of matching addresses stored in your Address Book, alongside matching geolocated addresses from our mapping service:

Start Location form with Previously used and Shop location drop-downs above the Country/Region, Address, Apartment, City, Province and Postal code fields

Click "Save" to confirm your changes and return to the Route Options panel.

End Location:

The End location will default to Use the last stop in route meaning that a route is considered complete once the final stop in that route has been marked as delivered or attempted.

If you're using EasyRoutes for Shopify, click the dropdown to select from any other locations added in your Shopify Settings > Locations tab.

Selecting Loop back to start will use the same location selected as your Start location as your End location.

To remove the loop back to start option, you can re-set your end location to use the last stop in the route, or add a custom location using the Edit end location... option (for example, a driver's home base):

Start/end locations section with the End drop-down open, offering Use the last stop in route, Loop back to start, saved locations and Edit end location...

After clicking Edit end location..., you can select:

A location you've previously input from the "Previously used" dropdown
Another location configured in your Shopify Settings from the "Shop location" dropdown (if applicable)
"Custom end location" to input a new address manually using the address fields below - start typing into the Address field to receive suggestions of matching addresses stored in your Address Book, alongside matching geolocated addresses from our mapping service:

End Location form with Custom end location selected, the Previously used and Shop location drop-downs, and the address fields below

Click "Save" to confirm your changes and return to the Route Options panel.

Removing custom Start/End locations

Any custom locations added as start/end locations in EasyRoutes will be retained for future use. If there are entries that are no longer used, you can remove them by clicking either location from the Route Options panel on your Orders page:

Orders page Route Options panel with the Route start and Route end locations outlined

Use the dropdown menu to select Edit start location...:

Start drop-down in the Start/end locations section open, with Edit start location... outlined at the bottom

From the Previously used dropdown below the map, select the Remove locations option. Keep in mind that locations listed in this dropdown are shared between both start and end location options, so removing it from either list will also remove it from the other:

Previously used drop-down under Start Location open, listing saved addresses with Remove locations outlined at the bottom

Click the trash can icon next to the location you'd like to remove:

Previously used drop-down in remove mode, with a red trash can icon beside each saved address and Cancel below

You'll be prompted with a pop-up dialog - click the Remove button to confirm this location's removal:

Remove location dialog asking to confirm removing the address from your previously used locations, with Cancel and Remove buttons

Preferred driver locations

If the assigned driver for a route has a preferred start or end location configured in their driver profile, the Start/end locations option will display with a warning indicating this. Click the Use driver settings button to use the driver's preferred start/end locations:

Route options with a yellow "Driver has preferred locations" banner above Start/end locations and its Use driver settings button outlined

If a driver's preferred location has already been applied to a route, the banner will indicate this instead. Click the Override button to apply alternate start/end locations:

Route options with a blue "Using driver's preferred location" banner, the Start and End drop-downs greyed out, and the Override button outlined