Driver Profiles

EasyRoutes' driver profiles allow users to save and reference key details about each of their drivers - including preferred start/end locations, and a summary of delivery ratings for each driver.

To start, access the Drivers & Vehicles tab from your EasyRoutes sidebar navigation menu. From here, click any driver's name to access their profile:

Drivers page listing drivers with their status, routes, stops and drive totals, with an arrow pointing at a driver's name

Preferred driver locations

Set custom start and/or end locations for each of your drivers. This can be particularly useful when drivers begin or end their routes from somewhere other than your store's address, such as their own home, or a secondary warehouse location:

Driver profile page with the Preferred driver location section, with Start and End drop-downs and a Clear link, outlined

When configuring Route Options for new or existing routes, the Start/end locations option will display with a warning if the route's assigned driver has a preferred location configured. Click the Use driver settings button to use the driver's preferred start/end locations:

Route options page with a Driver has preferred locations warning above Start/end locations, and its Use driver settings button highlighted

If a driver's preferred location has already been applied to a route, the banner will indicate this instead. Click the Override button to apply alternate start/end locations:

Route options page with a Using driver's preferred location banner above greyed-out Start/end locations, and its Override button highlighted

Recent ratings

Any delivery ratings a driver has received in the past 30 days are summarized at the bottom of each driver's profile, with an overall average rating for the driver over this time, and each individual rating and comments (when available) below:

Driver profile page with the Recent ratings section outlined, showing a 5.00 out of 5 average from 3 ratings in the last thirty days and each rating with its date and comment

Hover over any individual rating and click the View route button to jump directly to the route this rating was received on:

A five-star rating with the comment "Great experience, thank you!" and an arrow pointing at its View route button