How do I activate / deactivate drivers and assign driver seats to them?
Once you have added a driver and they have created a driver account, they will be added to your list of drivers in a Deactivated state.
You will need to activate your driver(s) before you can assign a route to them or share a route with them. You can activate a driver by assigning a driver seat to them.
Your first driver seat is included in your plan. Click here to learn how to add additional driver seats.
You can activate a driver by assigning a driver seat to them.
Click either link below for further details specific to the EasyRoutes product you're using:
EasyRoutes for Shopify
How to Activate a Driver
- Click on the Drivers & Vehicles tab from the EasyRoutes sidebar navigation menu:
- Select the driver(s) you want to activate by clicking the checkbox next to their name
- This will pop up the Actions menu - select this dropdown and click Activate:
- Click the Save button in the top-right to apply your changes.
- If applicable, you will be taken through the process of updating your monthly plan to account for any new additional active drivers.
If you don’t see the confirmation page for approving an updated subscription and get an error, check your Shopify account permissions to ensure that your account has the permission to approve app charges for EasyRoutes. This Shopify support article has more details on managing user accounts and permissions.
Once complete, EasyRoutes will refresh and you can now select your new active drivers when assigning and sharing routes.
How to Deactivate a Driver
- Select the driver(s) you want to deactivate by clicking the checkbox next to their name(s).
- This will pop up the Actions menu - select this dropdown and click Deactivate:
- Click the Save button in the top-right to confirm your changes.
Once complete, EasyRoutes will refresh and you will no longer be able to dispatch routes to deactivated drivers. You are still able to assign routes to deactivated drivers to aid in future route planning.
EasyRoutes for Web
How to Activate a Driver
- Click on the Drivers & Vehicles tab from the EasyRoutes sidebar navigation menu:
- Select the drivers(s) you want to activate by clicking the checkbox next to their name
- This will pop up the Actions menu - select this dropdown and click Activate:
- Click the Save button in the top-right to apply your changes.
- If applicable, you will be taken through the process of updating your monthly plan to account for any new additional active drivers.
Once complete, EasyRoutes will refresh and you can now select your new active drivers when assigning and sharing routes.
How to Deactivate a Driver
- Select the driver(s) you want to deactivate by clicking the checkbox next to their name(s).
- This will pop up the Actions menu - select this dropdown and click Deactivate:
- Click the Save button in the top-right to confirm.
Once complete, EasyRoutes will refresh and you will no longer be able to dispatch routes to deactivated drivers. You are still able to assign routes to deactivated drivers to aid in future route planning.