How do I add a driver?

To ensure the smoothest possible experience for drivers that have not delivered with EasyRoutes before, we recommend that merchants, dispatchers, or store managers follow the steps below to add drivers to their EasyRoutes account via their phone number, before the driver downloads our mobile app. Adding drivers in this manner will also automatically send them an invite link to download our mobile app directly.

Invite a driver to deliver for your store by entering their phone number into the Add Driver form in your EasyRoutes settings. If you are doing your own deliveries, you can also enter in your own phone number to share routes with yourself.

Note: You will need to activate your driver(s) before you can assign a route to them.


How to Add a Driver

  1. To start, access the Drivers & Vehicles tab from your EasyRoutes sidebar navigation menu.
  2. Click the Invite driver button in the upper right-hand corner of the page:

Drivers page with the Invite driver button outlined in the upper right, beside Vehicles and Manage seats

  1. A modal window will appear. Enter in your driver's phone number and click the Invite driver button:

Invite driver dialog with the phone number field and the Invite driver button outlined

This driver will now be added to your store as "Pending Signup" until they download the EasyRoutes Delivery Driver app for iOS and Android and set up their driver account.

Drivers list showing a newly invited driver, listed by phone number, with the status Pending Signup

After their driver account has been set up, their name will appear in your list of drivers for you to activate when you are ready to assign them to a route:

Drivers list showing a driver who has signed up, listed by name with the status Deactivated

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