How do I use my thermal printer?

Our printing labels and packing slips are designed to be flexible so they can adapt to different printer formats and paper sizes. We also provide settings (like font-size) to customize your print.

Here are some tips to help you get set up using your thermal printer:

  1. You can customize the font size of our packing labels and packing slips in our Settings -> Packing Slips and Labels. (e.g. the font size for "Label size" is defaulted to "Medium" and you can try larger values like Large or Larger for 4x6" thermals)
  2. Ensure that you have selected the correct paper size in your printer settings (e.g. 4"x6" paper is selected)
  3. Try different 'scale' values that help zoom in or out appropriately for the label that you are trying to print.
  4. Test printing directly from the browser, vs. printing from a PDF to see what works better for your printer/device.​
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