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Troubleshooting

  • Can I export my orders or use Google Calendar to view my orders from Supertime?
  • Can I add Supertime to my product page? Can I collect date and time on a product page?
  • Finding the CSS Query Selector for an element on your store page
  • Troubleshooting Supertime Email Notifications
  • I cannot customize the checkout page with date or time selection
  • Supertime is not working
  • Blackout Dates based on product or product information in your cart
  • Calendar pop-up doesn't look right on mobile
  • Customer chooses a date or time in the past or a date or time that should not be available
  • Can I load Supertime faster in my store?
  • How do I validate the location of a customer for an order?
  • Cart Page zooms or is zoomed in when I select a time or method on iOS devices
  • Customers can still check out
  • Date format in Additional Details in Orders
  • How Can I Reduce Load Times with Supertime?
  • Help! I cannot connect to Supertime or load the Supertime App in my Shopify Apps
  • Add method, date and time slot as Tags in orders
  • Change the abandoned cart email link from checkout to the cart
  • Can I change the attribute names to remove the word Supertime?
  • Add a message to notify customers that they do not have a date, time or method in your order status page
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Categories

  • Getting Started
  • Customization
  • Frequently Asked Questions
  • Managing Dates
  • Integration with Templates
  • Troubleshooting
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