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Frequently Asked Questions

  • How do I troubleshoot my store when the TipGenius Pop-up does not show up in the cart?
  • How does the Tip Product work? Troubleshooting Steps for your Tip Product
  • What do I need to do to uninstall TipGenius? Uninstallation Instructions
  • How do I set up TipGenius?
  • How do I run a report for tips and donations collected or tracked by TipGenius?
  • How do I customize the TipGenius Pop-up?
  • How does TipGenius work with my theme?

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