Frequently Asked Questions

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• How do I troubleshoot my store when the TipGenius Pop-up does not show up in the cart?
• How does the Tip Product work? Troubleshooting Steps for your Tip Product
• What do I need to do to uninstall TipGenius? Uninstallation Instructions
• How do I set up TipGenius?
• How do I customize the TipGenius Pop-up?
• How do I run a report for tips and donations collected or tracked by TipGenius?
• How does TipGenius work with my theme?
• Troubleshooting Auto-fulfillment permissions: which Shopify permissions does TipGenius use?
• Does TipGenius work with Shopify POS?