How do I mark an order as Attempted Delivery?

Steps for Marking an Order as Attempted:

  1. When viewing a stop scroll down to the bottom of the page until you reach the Update Status section:

  2. Tap the Attempted button. You'll be prompted to provide a reason why the stop could not be completed successfully, before tapping Mark as Attempted:

  3. Tap Go to Next Stop to access details for your next stop:

Alternatively, you can update an any order's status from the Shopify admin, without using the Delivery Driver app:

  1. From a Route page, click the "Actions" menu (three dots icon) on the far right of any stop's line:

  2. Select the desired order status update from the "Mark as..." section at the top of the menu:

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